Refund policy

Refund Policy

The system supports free trials, subscription payments, manual approvals, billing records, and receipts. Refund rules should be clear before launch.

Refund Policy preview
TRY

Free trial first

Organizations can test the selected business system before the first paid renewal.

REV

Manual review

Manual bank payments can be approved, rejected, or left pending by Master Admin.

REC

Receipts

Successful payments and approved manual payments should be recorded with billing history.

Important notes

Refund eligibility, timelines, non-refundable setup work, failed duplicate payments, and cancellation rules should be finalized before production launch.

For module-level payments collected by organizations from their own customers, each organization should publish its own refund rules where applicable.